FeedbackFive helps sellers send their feedback emails in a timely manner. Sometimes, some products take longer to ship and some sellers may wish to send feedback emails to these buyers later. Also, they may not want to send feedback emails to buyers who have made repeated purchases or who bought from a different country. Other sellers may want to send feedback emails only to buyers who have received a refund or experienced shipping problems. FeedbackFive automates the process of sending feedback emails, so the seller can focus on interacting with buyers.
eComEngine / FeedbackFive
eComEngine / FeedbackFive offers a powerful platform for managing seller feedback and product reviews. The platform makes sending review requests easy and includes options for excluding certain orders and specifying specific product reviews and ratings. The software also allows users to schedule messages to send at certain times. FeedbackFive has a free plan, and a paid enterprise plan based on the number of emails sent per month. It also offers an add-on called Product Review Management for a fee.
Feedback requests are important to improve the visibility of your product, and Amazon makes the process easy. Sellers can manually request reviews within four days of a purchase, or use FeedbackFive to automate this process. Sellers should double check all the details of their listings before sending feedback requests, such as the product title, category, bullet points, and images. They should also include relevant keywords in the full description.
Feedback Genius
Feedback Genius is an online review management software that offers a full suite of features. It can help you improve your customer retention and review management strategies. The software is also customizable, with 10 different filters that let you send different templates to different buyers. It is priced reasonably for a small-scale business, and can scale with your needs. Feedback Genius can also help you get more product reviews, which increases your chances of gaining repeat customers.
Another feature of Feedback Genius is its ability to trigger emails based on eight different events. These events include product shipment, order confirmation, and more. This allows you to engage with your customers throughout the entire purchasing process. For example, you can send a welcome email to your new customers after they’ve made their first purchase and let them know that their products are on the way. You can also include benefits that your customers will experience after receiving their products, or demonstrate how the product is useful to them.
ZonGuru
FeedbackFive is an Amazon seller feedback system that integrates all of the tools you need to sell on Amazon and is free for most sellers. You can also pay to monitor multiple ASINs and access a comprehensive reporting tool. FeedbackFive is best for those who sell on more than one marketplace and want to track their ASINs to find trends in customer feedback. It is easy to use and offers data that helps you make good decisions. It offers tools to manage your Amazon store, Amazon Sponsored Products and your PPC campaigns.
For those who are more advanced in selling, ZonGuru offers the ZonGuru Plus Plan, which includes a comprehensive suite of enterprise features. The Plus Plan costs $199 a month and is aimed at large-scale businesses selling in high volumes. It offers a free trial, which means you can test the platform before you decide to upgrade. You can even switch to another tier if you decide it’s not for you.
Amazon Seller Tools
FeedbackFive is a popular tool that automates requests for product reviews and feedback from Amazon customers. Feedback helps potential buyers determine the reliability of an Amazon seller and can impact their ability to reach the Buy Box. Having good feedback is crucial for a merchant’s reputation and boosts their sales. The FeedbackFive program grants you up to five free ASINs and allows you to monitor and respond to customer reviews. It also features a reputation management system and a loyalty feature to motivate and boost your sales.
Feedback Five is an excellent tool for Amazon sellers. It helps analyze competitors’ sales data, find the best Amazon deals, and make adjustments to your prices. There are two types of paid subscriptions, monthly and yearly. You can also sign up for a free trial if you are unsure if this tool is right for you.